What exactly are 'Raving Fans"? They are people that are so impressed with your company and products that they go out and tell everyone they know. The flip side of that coin is reducing the 'Raving Foes, those that go out and tell everyone know about their terrible experience.
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Top 10 Web Design and E-Business Mistakes
Web Design and E-Business seems like old hat to me anymore but I think I've probably committed all of these errors and still constantly see mistakes all over the net I will try to go from worst of the worst on down.